FAQ

Frequently Asked Questions

Find answers to common questions about orders, shipping, returns, and our products.

Are your products suitable for all skin types?

Our formulas are designed to be gentle and suitable for most skin types. We recommend reviewing the ingredient list and performing a patch test if you have sensitive skin.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.

Do you offer returns or exchanges?

Yes. We accept returns within 30 days of delivery on unworn items in their original condition and packaging.

How should I store my skincare products?

Store products in a cool, dry place away from direct sunlight to maintain their quality and effectiveness.

Do you offer gift packaging?

Yes. Every order arrives beautifully packaged and ready for gifting.

Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information.